Senior Product Owner - booking experience(remote/relocation possible)

Job description

Will you join us on a journey to disrupt the trillion-dollar travel industry? We are looking for the best and brightest who share our passion for travellers, data and product.

FindHotel believes travel is the one thing that opens minds to new ideas, cultures, and ways of thinking. Our mission is to GET EVERY TRAVELLER THE BEST ACCOMMODATION DEAL, WORLDWIDE. From adventure travel and backpacking to honeymoons and family vacations, we genuinely care so that every traveller can make the best-informed accommodation choice at the absolute best conditions for every trip.

We are looking for an experienced and motivated Senior Product Owner to own our booking platform that enables our customers to search, book, pay and manage their accommodation bookings. The team and the product are at the heart of ability to offer great deals to customers, and you’ll be responsible for improving our offering, creating new capabilities and ensuring that we can provide industry-leading booking capabilities.

What you will be doing / responsibilities

  • Own our booking platform, end-to-end.
  • Work with the rest of the business and the leadership team to understand product challenges and set the team’s priorities.
  • Own and define the product strategy and roadmap, balancing the different needs.
  • Define KPIs and ensure that the product meets its goals, both quantitative and qualitative.
  • Own the booking platform backlog and service towards its clients.
  • Discover new features, define enhancements, write requirements, prioritise and lead the squad with clear and well-articulated “What” based on an inspiring “Why”.
  • Work relentlessly to make sure your team is doing the right things, while not spreading too thinly. A healthy balance of innovation, support and maintenance is fundamental for all successful teams at FindHotel.
  • Always be up-to-date on the latest technologies, our tech stack and changes in our industry. You want to be on the cutting edge of everything you and the squad do.

The team: Product Owner, backend engineers, frontend engineers, UX designer and data analyst

What a day in the office might look like

For product owners at no two days are alike. However, this is what an "average" day would look like.

You'll start your day staring at a dashboard full of metrics and KPIs related to your squad. Given that everything is OK and you are satisfied with what you see, you'll jump on the squad's daily standup where you'll sync on the progress towards the sprint commitments. Following up on the items that turned up in the daily standup, you'll spend some time with your squad members to help them progress and if necessary - "unlock" them.
Before launch, you'll participate in a meeting, either with all the stakeholders as part of the weekly routine or with other POs and colleagues to sync on the latest cross-company initiative that you're leading.
After a good lunch you'll spend some time discovering new opportunities with the booking engine based on data and talking to your customers. Maybe you will even play with some SQL to find data you need in our data lake. You will be planning your squad's future endeavours, whether it's aligning the roadmap, working with Data Analysts or writing detailed requirements.


Who we are looking for / requirements

  • You have solid experience working as a product owner, in high performing teams that have built and deployed large scale backend services.
  • You have a successful track record of shipping applications and services.
  • You know how to inspire, motivate and support a team to get things done.
  • You know how to work with data, utilise it and when required - get your product to produce it.
  • You always strive for clarity and transparency. You are an excellent communicator that can effectively collaborate both with engineers and business stakeholders.
  • You know how to influence decision-making at all levels within an organisation and in a variety of contexts.
  • You are passionate about solving problems and able to translate those solutions into requirements that your team can execute on

Preferred experience

We'd also expect to see in-depth experience in one or more of the optional areas below (in order of priority):

  • Online payments
  • Checkout conversion optimisation
  • Travel

Why join now?

  • This year we will be helping +1.5M customers around the world find better hotel deals, using data, transparency & industry-leading features
  • We are in fast growth mode and have been growing bookings by +100% YOY in 2018 and 2019 and still growing in 2020 despite the pandemic
  • Completing our mission means building an efficient tool users love. Doing that in a market as large and as competitive as online accommodation is a rare opportunity to make an impact in the online world.

What we offer:

  • Opportunity to work as part of a cross-functional, empowered product team
  • Plenty of chances to learn and grow – you'll be surrounded by some of the brightest minds in the city, be part of a culture which values sharing knowledge every day and has a budget to attend conferences and develop yourself.
  • A profitable company with fast growth and a great scale opportunity.
  • A competitive compensation package + perks and benefits (including Stock Appreciation Rights).
  • Flexible time off (take as many holidays as you need) and a chance to work remotely - we measure results, not time spent in the office.
  • You will be part of a highly international team in a fun work environment.
  • We value good food and offer catered lunches from various cuisines, great coffee, ice-cream in the fridge and the occasional bbq in our garden.

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