Senior Analyst - Commercial / Partnerships

Job description

Are you a business data analyst / commercial analyst looking to enhance your career in the trillion dollar travel industry?

FindHotel believes that travel is the one thing that really opens minds to new ideas, cultures, and ways of thinking. Our mission is to get every traveller in the world the best accommodation deal. From adventure travel and backpacking to honeymoons and family vacations, we deeply care so that every traveller can make the best-informed accommodation choice at the absolute best conditions for every trip.

To further this goal we are looking for an analyst to push our commercial & provider integration organisation to new levels. As an Analyst you will shape the direction & growth of our Commercial & Supplier strategy and become the focal point for all data - related matters in the tribe, working closely closely with Partnerships manager, Product owners & External partners.

You will work across our commercial product, which is responsible for deciding which new partners to integrate, which partners to scale as well as working with our Partnerships Managers, who are responsible for maintaining relationships with our supply partners - negotiating better commercial terms. In addition, you will proactively follow up on changes in our supply deals, figure out opportunities and help leadership to define the long term supply strategy.

We're looking for a data expert who understands scalable and data driven products- someone with the business acumen & analytical skills to make sense of the mountain of data we have in order to accomplish our mission. This person will join the marketplace analytics team and would become a key player in making both the commercial product and the team fully data driven.

This is a great challenge for the analyst who wants to join us in our quest to build the next generation accommodation booking platform!

What you will do

  • Become a key factor in making the team fully data-driven by utilising data for measurement, ideation, decision-making and prioritisation
  • Follow up on performance (conversion, commission and cancellation rates) of each supply partner. Proactively monitor changes in KPIs happening with our supply partners
  • Build an analytics framework and support business development with analysis, cases and scenarios for negotiations and prioritising integration of new supply partners.
  • Own and manage our progress towards the commission tiers with supply partners and work closely with marketing and product teams to meet tier goals
  • Actively communicate with partners to understand, document and align the booking, commission and cancellation reporting
  • Be proactive about analysing the strengths, weaknesses and trends of FindHotel's inventory and advise our leadership and commercial organisation on defining the right supply strategy.

What a day in the office might look like:

You start the day by checking up on the commercial dashboards & AB tests to see if anything requires attention. If required, you join the team’s stand up to communicate any urgent matters. Then, you spend time looking at communication about key questions with partnership managers or partners regarding KPIs and data. Based on this you reprioritise your task list and finalise the communication with the commercial stakeholder. You then shift to your core projects on partner integration prioritisation or analytics frameworks for the commercial organisation or figuring out trends and changes in our supply. And in the midst of all of this, be available 20-30% of your time to answer questions for stakeholders, weekly meetings, brainstorm on a possible business problem or fix any data or KPIs issues that was identified.

The team: Partnership managers, Product owner, Backend engineers and analysts. Depending on the projects you are working on, you might keep work closely with the various squads within the Marketplace Tribe. You will report to the Analytics Lead of the tribe.


Required qualifications & experience:

  • You have 3-7 years of hands-on experience using data to drive product and business decisions
  • You are detail-oriented, thorough and precise
  • You have the analytical skills to be able to dive deep into the data to guide strategy or prioritisation decisions
  • You are an excellent communicator and are experienced in managing relationships, both external & internal
  • You are either based in Europe (to work remote) or are willing to relocate to Amsterdam to work at our HQ
  • Technical must have: Advanced SQL, visualisation tools like Looker or Tableau etc., Advanced Excel (Formulas & case automation), Basic statistics

Why join us now?

  • We aim to help 10M customers book on FindHotel annually by 2023, up from 2M in the past 12 months. We do that using data, transparency & industry-leading features.
  • Our independence from major players in the industry, and the maturity that we have achieved in terms of user acquisition, engineering and product enables us to be inspiring and build customer-centric features that nobody else in the industry will.

Do you want to know if FindHotel is the right place for you? Find out by reading our CEO's blog post.

What we offer:

  • Plenty of chances to learn and grow – you'll be surrounded by some of the brightest minds in the city, be part of a culture that promotes knowledge sharing, trust and transparency.
  • A profitable company with fast growth and a massive scale opportunity, with a great team core built from years of investment. We are not a rocketship that was launched yesterday but a maturing organisation that reached product-market-marketing fit and is enjoying clear economics of scale at nearly 100% YoY revenue growth in 2021.
  • A great compensation package + perks and benefits (including significant stock appreciation rights - read why we offer SAR)
  • Flexible time off (take as many holidays as you need) and a chance to work remotely - we measure results, not time spent in the office.
  • You will be part of a highly international team that enjoys work, eat & play together in one of Amsterdam best office locations.
  • We value good food and offer catered lunches from various cuisines, great coffee, ice cream in the fridge and the occasional bbq in our garden and company events in Amsterdam and abroad.
  • A budget for your dream home office.

Tip: read some more of our blog posts before applying

Follow us on Instagram to see what life at FindHotel looks like.

We encourage people from all ethnic groups, genders, sexuality, age and abilities to apply. If this job description resonates with you, we want to hear from you!